Connecting with your loyal customers and prospects is not a game. It is not possible to pull off a successful experiential marketing event in a matter of a few days. You have to plan ahead. You have to understand the USP of your product. You must know what messages you want to convey. There is a lot that goes into the success of your brand activation event. You cannot afford to make silly mistakes or errors of omission.
The following section explains to you some of the most common mistakes that marketers are prone to making whenever they choose to connect with their audience in person:
- Forgetting to Create a Plan or Strategy
You just have to have a plan because without it your experiential marketing event is going to fail. You must have a series of events and processions on your list and you have to have a chronology of each one of them. One event is linked to the other as you course through the entire day’s happenings. There has to be the first step to your experiential marketing event which will be generating the interest of your audience. The conclusion will be to give them a taste of your product/service. In between these two steps, there will be several events, experiences, and processions that you should be able to organize for your target market.
- Not being Clear with your Message
Every event marketing agency that you come across will guide you towards creating a clear and concise message for your audience. There has to be a purpose to your experiential marketing event.
- Are you launching a new product?
- Is this event about a new subsidiary brand?
- Are you announcing a partnership with an influencer?
Similarly, there has to be a channel that you are going to use to reach out your audience to convey these messages and more to your prospects and loyal customers. Failure to convey your message is going to render your marketing event pointless and ineffective.
- Not being able to define your target audience
- What is your target audience?
- What is the average age of your prospects?
- How much is their monthly income and spending?
- What do they prefer to purchase during the holidays? What is the gender composition of your target market?
Profiling your customers is very important and if you fail to do that, you will not be able to come up with a personalized marketing event for them. You will not be able to appeal to their senses and intelligence. The result; your marketing event will fall flat on its face.
- Not Addressing the Pain Points of your Customers
Not being able to profile your customers is the reason that you fail at addressing their pain points as well. It is for the simple reason that when you don’t know your customers well enough, you don’t know their problems. And when you are not aware of their issues and pain points, you can not suggest any tangible resolution.
- Underestimating / Overestimating the Footfall
Based on the amount of popularity that your experiential marketing event has gathered and the target audience of your product, you should be able to estimate the footfall for your big event. You will have to conduct proper research before you select the venue for your marketing event. Underestimating or overestimating the footfall could be a deal breaker for your prospects. It is going to reflect badly upon your reputation if you are understaffed or overbooked.
These were a few mistakes that your experiential agency is going to advise you against. Heed to their recommendations and suggestions as you plan for your marketing event.